You will now see the most recent orders. To find a specific voucher, enter the voucher/order number into the search bar (other fields are available through the ‘filters’ dropdown).

Once the voucher/order number appears in the list, you can then click on it to expand the order.

Once this has been clicked, the voucher has been redeemed.

To Redeem a voucher via QR code, you will need to have the customers voucher to hand, or if they are using their phone, have them open the pdf of the voucher and zoom in on the QR code so that it appears large on their mobile device.

Here is an example of what a QR code would look like on mobile when zoomed in.

The QR code will need to be big enough so that a QR scanner, or a Phone Camera (with a QR app installed).

Above is a design of one of the physical vouchers sent out via post (depending on your template, yours may look slightly different).

Whether you are scanning the QR on your POS/PC or mobile phone, please make sure you are already logged in to your enjovia.com store, if not, you will be prompted to do so when you scan the QR code.

After scanning the QR code, the voucher will automatically redeem.

To change the status of a voucher, head over to the ‘orders’ tab and search for the order you would like to change.

Once you have the order/voucher, click the checkbox to select the one you would like to change the status for and then select ‘Change Status’ from the action drop down on the bottom left of the screen.

A new drop-down will now show on the right, you can select the status you would like to change to and then press update.